Shipping Policy

 
ORDER PROCESSING
 
Orders are processed and prepared by our small team between 9am and 5pm GMT Monday to Friday. Orders placed after 5pm on Friday evening will be prepared the following Monday.
Please be aware that first-time buyers may encounter processing delays due to necessary identity and information clarification.
Please note: We cannot guarantee that it will be possible to alter orders which have been paid for and entered our delivery processing system, though we will do our best to assist you with any issues.
DELIVERY INFORMATION
 
To ensure prompt delivery, delivery services are selected according to the destination of your shipment.
Our stated 'Regular Delivery Time' is 3-5 working days from the point of shipping. 'Express Delivery' is 1-2 working days from the point of shipping. We aim to ship on the same day or next day. You will be informed of any delays in the process.
Please be aware that first-time buyers may encounter processing delays due to necessary identity and information clarification. 
Shipping costs may vary depending on the quantity of items purchased and the volumetric weight of your parcel. The cost of shipment will be listed in your shopping cart and will be added to the total cost of your order on the checkout screen.
If you have any questions regarding delivery, please contact us directly at: sales@freakflops.co.uk
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NEVER MISS A NEW ARRIVAL

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